Privacy Policy

Privacy Policy for https://gentle-chiropractors.thebestlocalpro.com

Introduction

Welcome to https://gentle-chiropractors.thebestlocalpro.com! We are dedicated to delivering exceptional chiropractic care while prioritizing the privacy and security of your personal data. This comprehensive Privacy Policy explains how we handle information collected through our website, applications, services, and products, ensuring transparency and compliance with global data protection regulations.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://gentle-chiropractors.thebestlocalpro.com.
  2. Any mobile applications or software we develop for user interaction.
  3. Online services and tools offered through our platform.
  4. Interactions between users and our digital assets, both direct and indirect.

Please note that this policy does not extend to third-party platforms or external services accessed through links on our site, as they have their own privacy policies governing data handling.

Processing Activities

This Privacy Policy guides how we interact with you in various contexts:

  1. Authorized User Activities: When you use our applications and services as a registered user, we collect and process your personal information to facilitate your access and personalize your experience.
  2. Website Visitors: If you visit our websites linked to this policy, we may gather data about your browsing behavior to enhance website functionality and user experience.
  3. Communication: We communicate with users through various channels, including newsletters, emails, phone calls, and SMS messages. By engaging with these communications, you agree to the collection and processing of your contact information for the purpose of providing requested services or updates.

Personal Data Collection

We collect diverse types of personal data to cater to our users’ needs and improve our services:

  1. Account Information: Details required to set up and manage user accounts, including usernames, email addresses, and passwords (hashed and salted for security).
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions securely.
  3. Financial Data: Banking information for direct deposits or other financial services we may offer.
  4. Purchase History: Records of products or services purchased through our platform, including order details and transaction dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device to enhance app functionality and gather analytics (with user consent).
  6. Location Data: Geolocation information to provide location-based services and tailor content to users’ regions.
  7. Feedback and Reviews: User-provided comments, reviews, and testimonials to improve our products and services.
  8. Social Media Information: Data obtained from social media platforms when users choose to log in via these services (e.g., Facebook, Google).
  9. Product Preferences: Details about the products you view, search for, or purchase to personalize recommendations.

Cookies and Tracking Technologies

We employ cookies and similar tracking technologies to improve user experience and gather analytics:

  1. Strictly Necessary Cookies: Essential for navigating our website and using its core functionalities.
  2. Preference Cookies: Remembering users’ preferences, such as language or layout settings.
  3. Analytics Cookies: Tracking website usage and gathering statistical data to enhance our services.

Users can manage non-essential cookies through our Cookie Manager, providing control over their tracking preferences.

Data Retention and Deletion

We adhere to data retention policies that balance legal requirements, business needs, and user rights:

  1. Legal Requirements: We retain data for the periods mandated by applicable laws and regulations, such as tax or financial reporting obligations.
  2. Business Purposes: Personal data is kept for as long as necessary to fulfill the purposes for which it was collected, including providing services, improving our platform, and ensuring network security.
  3. User Consent: Data associated with user accounts will be retained until the user requests account deletion or their consent is withdrawn.
  4. Anonymization: Once data retention periods expire, we anonymize or delete identifiable personal data to prevent direct identification.

Security Measures

We have implemented robust security measures to safeguard your personal information:

  1. Encryption: All data transmission and storage utilize encryption protocols to protect against unauthorized access.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Access Controls: Our systems have access controls in place, restricting data access to authorized personnel only.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old:

  1. We do not knowingly collect or solicit personal information from minors.
  2. If we learn that a user is under 18, we will take steps to delete any collected data and discontinue services provided to that user.

Your Rights (Subject to Local Laws)

Depending on your location, you may have specific rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to rectify inaccurate or incomplete personal data.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exceptions.
  4. Restriction: The right to limit the processing of your personal data in certain circumstances.
  5. Portability: The right to receive a copy of your personal data in a structured, commonly used format.
  6. Objection: The right to object to the processing of your personal data for specific or direct marketing purposes.
  7. Non-Discrimination: The right to be free from discrimination based on certain activities related to the exercise of your data protection rights.
  8. Appeals and Complaints: You can file appeals or complaints with our privacy team regarding our handling of your personal data.

Changes to Policy

We reserve the right to update this Privacy Policy at any time:

  1. Any modifications will be posted on this page, and we encourage users to review it periodically for changes.
  2. Material updates will include revised effective dates to reflect when the updated policy takes effect.

Contact Information

For all privacy-related inquiries, feedback, or requests, please contact us:

  1. Email: Send your messages to [email protected].
  2. Postal Mail: Write to us at [Our Physical Address].

We value your trust in our company and are dedicated to maintaining the highest standards of data privacy and security.